We are a Digital Design and Marketing Agency for Small businesses and Mid Sized Businesses.11TWO11 is NYC🍎 based.Results Driven and built to Convert.
Some of our results.

Buffalo Wild Wings
Customer Retention & Revenue GrowthEven established brands can struggle without the right systems.Despite a loyal customer base, this franchise location lacked a structured way to retain customers, automate marketing, and accurately measure ROI.ChallengesNo centralized customer databaseInconsistent, manual marketing effortsLimited visibility into what was actually driving salesResults5,000+ customers added to database in 90 days30% increase in repeat customer visits25% growth in online orders5X ROAS through optimized digital ad campaignsWhat we implemented
Customer database, marketing automation, SMS & email campaigns, paid ad optimization.

That’s Amore Family Owned PizzeriaRetention & Customer Lifetime ValueA mid-sized family pizzeria with strong foot traffic but weak retention.Customers enjoyed the food but rarely returned due to the absence of a loyalty and follow-up system.ChallengesOne-time visits with low return rateNo loyalty or retention strategyNo customer data or behavior trackingResults35% increase in repeat visits within 3 months50% higher engagement on email & SMS campaigns28% increase in average customer lifetime valueWhat we implemented
Loyalty strategy, customer data capture, automated follow-ups, retention-focused campaigns.
Authority & Lead System BuildResults0 → 4,000 followers on Instagram in 3 months700,000+ organic views, establishing local authorityConsistent inbound leads through a custom funnel$50,000 in client-reported cases generated from digital trafficWhat we implemented
Authority branding, content system, lead funnel, automated follow-ups.
Local Service BusinessLead Generation & Conversion SystemResults3× increase in inbound inquiries within 60 days40–60 qualified leads per month from digital channelsCost per lead reduced by 45% after optimizationWhat we implemented
Conversion-focused website, local ads, lead capture, automated follow-ups.
WHO WE HAVE WORKED WITH















Practical Systems that help Local Businesses Grow.We design and implement the core systems your business needs to Attract customers, Convert them, and keep them coming back. Without unnecessary complexity.
We build websites designed to convert visitors into customers.Whether you need a simple service site, online ordering, or e-commerce functionality, we tailor each build to your business goals,not templates.Best for
Local services,Legal, restaurants, and businesses that need clarity, speed, and results.
Running a business in today’s digital landscape raises real operational questions,not theory.We help business owners solve challenges like* Increasing customer retention and repeat business
* Managing seasonality and stabilizing revenue
* Handling reviews and protecting online reputation
* Attracting new customers without overspending
* Improving workflow, speed, and efficiencyOur consulting supports businesses at every stage
Starting, Growing, and Scaling.
Clean, professional design that supports your brand.From magazines and menus to business cards, posters, and digital ads .we create visuals that look credible, consistent, and intentional.
We build automation that works "in the background" of your business.From follow-ups to customer nurturing, our systems help you stay connected without constant manual effort.Saving time and reducing friction.Our focus is always on simplicity and reliability.
We help you stay top-of-mind with your customers.Through personalized email and text campaigns, we promote:* Offers and promotions
* Events and announcements
* Loyalty incentives and repeat visitsAll built to support long-term customer relationships.
Your reputation matters especially locally.We help businesses* Generate more positive reviews
* Respond to customer feedback
* Strengthen trust and credibility onlineThis directly impacts visibility, conversions, and customer confidence.
We manage your social presence with intention not random posting.Our services include* Content creation
* Audience engagement
* Paid social campaigns
* Performance tracking and optimizationEverything is data-driven and focused on real business impact.
We plan, launch, and manage high-converting ad campaigns designed to reach the right customers.Our approach prioritizes* Smart targeting
* Clear messaging
* Measurable ROINo wasted spend. No guesswork.
We optimize your website to rank higher in search results, helping customers find you when they’re actively looking.SEO supports* Long-term visibility
* Consistent organic traffic
* Sustainable growth over timeWe don’t sell isolated services
we build systems that support real business growth.
why work with 11TWO11 ?
Why Work With 11TWO11We understand Local business reality
We specialize in restaurants and service-based businesses where margins, speed, and execution matter.Brand growth with intent
We help you grow visibility, engagement, and brand presence while ensuring it connects back to customers and revenue.No one-size-fits-all strategies
Every plan is built around your market, goals, and capacity.Systems over random marketing
We build repeatable systems for lead flow, conversion, and retention.Customer experience first
Better experience leads to stronger loyalty and repeat business.Ongoing optimization
We adapt, refine, and improve as your business and market evolve.Clear communication
You’ll always know what’s happening and why.A true growth partner
We think like owners , not like vendors.
Let’s see if we’re a good fit.11TWO11 is a boutique Digital Design and Marketing Agency working with businesses of all sizes.We take on a limited number of projects so we can stay hands-on, intentional, and focused on results.Use the form below to tell us about your business and goals.
We’ll review your information and follow up if it looks like a good fit to move forward.